A start up in Culver City is looking for an Operations Assistant on a temporary to hire basis. As the Operations Assistant you will be responsible for the following duties: ? Maintain accurate and timely processing of all e-commerce orders ? Support customer service in responding to Zendesk tickets ? Fulfill e-commerce sales orders and maintain shipping cost data in Netsuite ? Troubleshoot data integrations between Shopify, Netsuite, and 3PL fulfillment warehouses ? Maintain inventory integrity by working with warehouses personnel on inbound discrepancies, damages, and lot code entries ? Assist with monthly inventory reconciliation and cycle counts for each location ? Validate e-commerce shipping charges and suggest cost-improvement opportunities ? Submit and resolve damage claims to 3PL fulfillment warehouse weekly as needed ? Overtime hours may be required based on work demand. Employee must be flexible with the work hours as needed. Might need to work different shifts and work weekends If you are interested and qualified for this position please send your resume to [Click Here to Email Your Resum ] for immediate consideration. Your responsibilities - Exercise prescribed style and format when drafting correspondence - Delivering customer service quickly and accurately - Offer, as needed, support to front desk and receptionist duties - Exercise proper data entry, word processing, filing, scanning, copying, and faxing - Provide support on diverse employee projects as necessary - Receiving and placing telephone calls - Offer a warm face for customers - Experience with Word and Excel - Strong time management and organizational skills - Solid understanding of navigating basic office equipment and protocols - Proven flexibility to adapt to changes in procedures and job assignments - At least 1 year of Office Clerk experience preferred - Applicants must apply with a high school diploma or its equivalent - Excellent verbal, written, and social skills - Experience handling office equipment - Be able to prioritize workload and perform in a fast paced and challenging environment
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